SkiBig3 is about connecting and sharing all the pieces of a truly Canadian winter ski experience with visitors from around the globe. Grounded by our deep roots in the Canadian Rockies, the experiences we represent are exciting, adventurous, unique and rare. Respecting our unique mountain environment, working collaboratively with a diverse cross-section of individuals, and sharing our passion for Banff National Park is embedded in all that we represent and all that we do.

 

SkiBig3 is currently recruiting for the full-time year-round Retail Lead to join our team. Reporting to the Senior Manager – Guest Experience, this position will be part of the SkiBig3 Adventure Hub team and will focus on maintaining and developing the retail program both in store locations.

 

Duties & Responsibilities Include: 

Retail team:

• Lead selling strategies, supporting floor team and motivating sales performance
• Schedule retail PK’s and create solid training documents for on-boarding of new staff with consistent review 
• Regularly scheduled sales floor shifts to observe and monitor product and team performance 
• Set and monitor sales targets for floor staff– monthly/daily
• Develop incentive programs for floor staff on regular intervals 
• Update and maintain accurate product details in POS
• Consistently reviewing store set up, remerchandising as needed to ensure freshness – window display updated regularly

 

Product:

• Develop strong understanding of existing product details, seasonality of product
• Generating sales reports 
• Analyzing inventory and sales data to identify strong and weak sellers and adjusting product offering as needed
• Build and maintain retail relationships with current sales reps including research for new brands and products
• Sourcing new brands and products based on trends while adhering to brand guidelines
• Seeking out new suppliers, vendors and artists
• Determining product volume and negotiating discounts
• Solving issues with suppliers and logistics

 

Inventory:

• Conduct annual inventory counts and random spot checks while working with Accounting to balance
• Maintain inventory storage areas to ensure awareness of inventory levels and ease of restocking for floor staff

 

Strategy:

• Manage retail pricing and promotions, working alongside Marketing and Sales for promotion communication and store signage
• Promotional plan around inventory levels and product sell off 
• Working with SkiBig3 marketing department to arrange product and lifestyle photo shoots as needed for new merchandise. 
• Build Visual merchandising strategy surrounding micro-seasons in the destination 
• Documentation of buying and merchandising processes 

 

Skills & Experience Required: 

• Strong experience in retail sales, experience with merchandising, and inventory management highly beneficial
• Organized, efficient, responsible and mature
• Creative and innovative to continue to grow retail program
• Effective communicator 
• Possess analytical skills to interpret sales data and market trends
• Experience with retail and inventory management systems
• Familiarity with the SkiBig3 resorts and brand an asset
• Ability to manage multiple tasks at the same time
• Proven ability to learn and adapt quickly to changing work environments.

 

 

Diversity – equity - inclusion. These are not just words to us; they are principles that guide decision-making throughout our business. How we build our teams, cultivate leaders, and create a workplace where employees feel comfortable bringing their most authentic selves to work each day.

 

We’re working to eliminate barriers for applicants and team members from equity-deserving groups. If you need any accommodations during the hiring & interview process, please email our Manager of People Operations (sonya@skibig3.com) to enquire. 

 

If you are the perfect fit for the above-mentioned position, please submit your resume and cover letter to employment@skibig3.com and tell us why. 

 

We thank all applicants; only those selected for an interview will be contacted.