Administrative & Accounting Assistant
SkiBig3 is about connecting and sharing all the pieces of a truly Canadian winter ski experience with visitors from around the globe. Grounded by our deep roots in the Canadian Rockies, the experiences we represent are exciting, adventurous, unique, and rare.
Respecting our unique mountain environment, working collaboratively with a diverse cross-section of individuals, and sharing our passion for Banff National Park is embedded in all that we represent and all that we do.
SkiBig3 is currently recruiting for the seasonal position of Administrative & Accounting Assistant to join our team for the 2026–27 winter season, beginning in late September.
Reporting to the Manager of People Operations and the Finance Manager, the primary focus of this role is to provide administrative and accounts payable support across all SkiBig3 departments.
This position works closely with multiple SkiBig3 departments and our resort partners: Banff Sunshine, Lake Louise Ski Resort, and Mt Norquay.
Position Details
- Position Type: Full-Time Seasonal
- Season Dates: Late September 2026 – Mid-April 2027
- Location: Banff, Alberta (Downtown Office)
- Wage: $20.50/hour + $1.00/hour retention bonus paid upon successful completion of the season
- Hours: Approximately 37.5 hours per week
Why Join SkiBig3?
- Work in the heart of Banff National Park
- Connect with guests from around the world
- Join a passionate and supportive team environment
- Gain valuable tourism, hospitality, and sales experience
- Receive comprehensive training and ongoing support
- Enjoy a SkiBig3 Season Pass
- Participate in company events and team celebrations throughout the season
- Be part of Canada's premier ski vacation booking & fulfilment team
Duties & Responsibilities
Administrative Assistant
- Handle and direct general enquiries via email
- Support the administration of seasonal employment contracts
- Collect and process driver's abstracts for fleet insurance
- Assist with contra and prize letter administration
- Coordinate the input and distribution of staff season passes
- Help organize company events and staff functions, including room bookings, catering, and decorations
- Act as the point of contact for resort supply requests, including lift ticket and season pass inventory, carabiners, ties, and other supplies
- Order and distribute office supplies for Head Office and Adventure Hub locations
- Reconcile staff timesheets with the payroll system
- Calculate and process season pass refunds according to company policy
- Calculate and process lift ticket refunds
- Administer fraudulent or misused season pass hotlisting procedures
- Coordinate courier and shipping requests
- Provide administrative and event support for SkiBig3 committees
- Maintain and update the internal company Wiki
Accounts Payable Assistant
- Accurately code and process vendor invoices, credit notes, and expense reports
- Verify partner invoices using Microsoft Excel and maintain accrual schedules
- Communicate with Reservations Managers and vendors to resolve invoice discrepancies
- Assist with EFT and cheque payment processing
- Reconcile vendor statements to ensure invoices are processed on time
- Maintain vendor files and accounts payable records
- Provide professional communication and correspondence with vendors
- Support minor internal IT helpdesk requests (training provided)
- Triaging usage change requests from SkiBig3 departments and resort partners
- Assist with accounts receivable processes when capacity allows
Required Skills & Experience
- Post-secondary education in accounting, bookkeeping, or equivalent technical work experience
- Strong Microsoft Excel skills
- Familiarity with accounting software such as Sage
- Previous accounts payable experience is considered an asset
- Ability to quickly learn reservation, ticketing, pass, and scheduling software
- Excellent organizational skills
- Strong verbal and written communication skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Previous office administration and accounting experience is essential
- Team-oriented with a collaborative approach
- Strong attention to detail
- Professional attitude and presentation
- A valid driver's licence with a clean three-year driving record is considered an asset
Other Requirements
- Must be legally entitled to work in Canada
- Must reside in the Bow Valley
Diversity, Equity & Inclusion
Diversity, equity, and inclusion are more than words at SkiBig3—they are principles that guide our decisions every day. We are committed to building diverse teams, cultivating inclusive leadership, and creating a workplace where employees feel comfortable bringing their authentic selves to work.
We are actively working to eliminate barriers for applicants and team members from equity-deserving groups. If you require accommodation during the recruitment process, please contact our People Operations Manager using the email address below.
SkiBig3 is committed to providing a safe and inclusive workplace for our entire team. This commitment was recognized by the Bow Valley Immigration Partnership, with SkiBig3 receiving the Gold Workplace Inclusion Champion award in 2023, 2024, and 2025.
How to Apply
If you're excited about helping guests create unforgettable ski vacations in Banff National Park, we'd love to hear from you.
Please submit your resume and cover letter to:
Tell us why you'd be a great fit for the SkiBig3 team.
We thank all applicants for their interest in SkiBig3; however, only those selected for an interview will be contacted.
