Adventure Hub Delivery Driver & Rental Technician

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Adventure Hub Delivery Driver & Rental Technician

Location: Banff

Full Time

Job Description

SkiBig3 is about connecting and sharing all the pieces of a truly Canadian winter ski experience with visitors from around the globe. Grounded by our deep roots in the Canadian Rockies, the experiences we represent are exciting, adventurous, unique and rare. Respecting our unique mountain environment, working collaboratively with a diverse cross-section of individuals, and sharing our passion for Banff National Park is embedded in all that we represent and all that we do.

Diversity – equity – inclusion. These are not just words to us; they are principles that guide decision-making throughout our business. How we build our teams, cultivate leaders, and create a workplace where employees feel comfortable bringing their most authentic selves to work each day.

SkiBig3 is currently recruiting for the full-time, seasonal position of Adventure Hub Delivery Driver & Rentals Technician to join our team for the 23/24 winter season.

Reporting to the Adventure Hub Rentals Supervisor, the person in this position is responsible for the timely delivery of equipment and lift tickets to all SkiBig3 partners, including hotels, tune shop and resorts, and any other deliveries as required. The position will also help in the Adventure Hub retail & rentals department where necessary.

Post Date: September 13, 2023

Job Responsibilities

  • Deliver and pick up equipment, ski tickets and any other goods as needed to local hotels and the three ski resorts associated with SkiBig3.
  • Any other deliveries as required.
  • Greet customers and determine their needs.
  • Providing retail, rental and snow school product information.
  • Selling SkiBig3 and Resort specific products including snow school, lift tickets, season passes and general retail merchandise.
  • Maintaining rental equipment and setting aside for tuning when required.
  • General presentation of the Adventure Hub including; folding, restocking, dusting, sweeping, and general tidying as required.
  • Processing all aspects of a rental transaction (liability forms, fitting of equipment and payment)
  • Accurately processing end of day procedures
  • Communicate and work effectively with all ski areas and staff.
  • Work effectively within the SkiBig3 team.

Job Requirements/Qualifications

  • Must be able to work independently and organise own delivery routes
  • Must be able to lift and carry numerous sets of equipment and heavy boxes
  • Knowledge of retail operating systems is an asset
  • Knowledge of ski and snowboard rentals is an asset
  • Organized, efficient, responsible and mature
  • High energy, friendly and outgoing with excellent guest service skills
  • Ability to work in a team environment
  • Ability to manage multiple tasks at the same time
  • Ability to troubleshoot guest problems, minor network and printer issues
  • Good working knowledge of computers, data management systems and applications
  • Proven ability to learn and adapt quickly to changing work environments
  • Experience in a sales focused environment

Other Requirements:

  • A valid Alberta Driver’s license with a “clean” driving record of 3 years or more.
  • All drivers will need to provide a Driver’s Claims Experience letter. A Driver’s Claims Experience would be supplied by the driver’s current insurer in the form of a formal letter that shows the driver’s insurance claims & infringement history.
  • Ability to work legally in Canada required.

Additional Information

SkiBig3 has a vibrant, inclusive & diverse company culture and this role offers competitive wages, retention bonus, excellent benefits, a SkiBig3 staff pass and much, much more!

If you possess the above attributes and would like to join our passionate, energetic Adventure Hub team, please submit your resume, along with a cover letter telling us why you are the perfect candidate for this position to:

We thank all applicants; only those selected for an interview will be contacted.