Health & Safety Protocols

Health & Safety Protocols


(September 17, 2021) Visitors to Banff National Park are required to wear a mask in all indoor public spaces. As of September 20th, proof of vaccination (partial dosage accepted from Sept 20 – Oct 25) or proof of a privately-paid negative Covid PCR or Rapid Covid test result within 72 hours, will be required to enter most non-essential businesses including restaurants, hotels, retail, and recreation services. Please arrive prepared to provide proof of vaccination or negative test for access to these businesses or services. 

In order to be as flexible as possible when you book with us, SkiBig3 has implemented a No-Questions-Asked Cancellation Policy allowing for free itinerary changes and cancellations until 3-days prior to arrival.

International travellers, including American citizens and permanent residents of the United States, who qualify as fully vaccinated are able to enter Canada for discretionary travel. Pre-arrival Covid testing is required prior to entry. Please familiarize yourself with all required entry protocols – Government of Canada – Border & Travel Information.  Also ensure you confirm and familiarize yourself with return travel/testing protocols as per your home country regulations. CDC Airline Travel Checklist.

Pre-travel Covid testing facility for air travel is available at the Calgary International Airport.

Covid-19 safety protocols are ongoing and are subject to change based on updates from regional authorities. SkiBig3 is committed to keeping you informed about what to expect when travelling to Banff National Park.

What to Expect - Plan Ahead

Masking is mandatory for all indoor public spaces. For the safety of both our local community and visitors, please be respectful of these rules.

Restaurants, hotels, recreational services and non-essential retail business who are participating in the Provincial Restrictions Exemption Program (REP) will require proof of vaccination. Businesses not participating in the REP are subject to capacity and operational restrictions. Please call individual operators in advance to confirm individual services, safety protocols and hours of operation. 

Please visit the following links for additional information regarding COVID-19 policies for Banff & Lake Louise, and the province of Alberta. Protocols may be updated throughout the year, please be prepared for changes in service delivery and hours of operation for all local businesses.

SkiBig3 Adventure Hub


When you enter the Adventure Hub, our team is committed to ensuring you a safe and enjoyable experience. Closely following all Alberta Health Services regulations, we have implemented additional company-wide best practices. Masks are recommended, but not required while visiting the SkiBig3 Adventure Hub.
  • Safety protocol signage has been placed at the entrance  and throughout the store. 
  • Hand sanitizer is available at the entrance, cash desk and in rental fitting area.
  • Floor signs will direct you through the store and rental area allowing each guest ample space to explore and pick up what they need.
  • Physical distance markers on the floor and flow reminders identify 6 -foot distancing protocol for rental and payment areas.
  • Plexi-glass dividers at both the cashier desk and tech benches allow for the safety of both customers and employees.


LAKE LOUISE: Summer 2021

We’ve always taken pride in sharing Lake Louise with you, and the Lake Louise Ski Resort’s Safety Assurance is our commitment to the well-being of our guests and staff. Our Safety Assurance protocols are in place to give you peace of mind as you enjoy your experience at the Lake Louise Summer Gondola.

Detailed Information & Safety Protocols